Billing information

Billing arrangements​

One Care Family Doctors is a private billing practice. However, we offer bulk billed appointments at doctors discretion* and concession fees to pension and health care card holders.

Telehealth (video) and telephone consultations may be charged privately and may not always be rebated by Medicare. If you are self-isolating, have been diagnosed with COVID-19 or have ANY symptoms of COVID-19, you will not be able to enter our Medical centre and a phone or video consultation can be arranged.

Please call us on 3343 1344 and speak to one of our friendly receptionists if you require further clarification on billing schedules.

*DVA patients and certain Management plans and Health Assessments will generally be bulk billed.

Our Practice Fees

We are a privately billing practice but do concession rates for some patients and bulk billing for some services.

Children under 16: Children are generally bulk billed at our clinic for routine consultations. Complex behavioural or mental health consultations may incur a private fee. Children will generally be charged on Saturdays.

Private fees (with Medicare rebate): Our private fees apply to all patients and can be found in the table below. Depending on the service, Medicare rebates may apply. We require a full payment on the day and the rebate will then be sent through to Medicare. Please note our Saturday fees differ from our weekday fees. New patients will always be booked in as a long appointment to ensure the doctor as adequate time to review your needs and history.

*NEW Telehealth consultations: Telehealth (video) appointments may be charged privately at a similar rate to a face-to-face consultation.

*please note phone consultations or telehealth consultations are not rebatable for patients who have not been seen in the clinic (face-to-face) in the last 12 months

Appointment Type

Standard (15 minutes) 1 issue

Also applies to Telehealth consultations

Fee

$80.00

Saturday: $91.00

Concession: $63.50

Gap

$40.90

Saturday: $51.90

Concession: $24.40

Appointment Type

Long (30 minutes) 2 or more issues OR complex issues

Also applies to Telehealth consultations

Fee

$129.00

Saturday: $170.00

Concession: $93.00

Gap

$53.25

Saturday: $94.25

Concession: $17.25

Appointment Type

Extra Long (45+ minutes)
Also applies to Telehealth consultations

Fee

$181.00

Saturday: $257.00

Concession: $111.50

Gap

$69.50

Saturday: $145.00

Concession: $257.00

Appointment Type

GPMP

Fee

NA

Gap

NA

Appointment Type

75+ Health Assessment

Fee

NA

Gap

NA

Appointment Type

Boostrix

Fee

$45.00

Gap

NA

Appointment Type

Private flu vaccine

Fee

$24.00

Gap

NA

Billing arrangements​

We require patients to make appointments for scripts and referrals (even repeat/ongoing scripts and referrals) to ensure we are providing consistent care. Patients who attend a specialist appointment with no referral will not receive a Medicare rebate. Please note we DO NOT backdate referrals.